Movies and TV shows keep pausing

[Cheekz1224]

don’t know what it is. I’ve cleared everything deleted everything reinstalled and I keep getting the same issue. Every time I play a movie doesn’t matter what provider or TV show. It starts paused and it won’t unpause. I don’t know if my end issue I reset router reset everything please help. I’m on a nvidida shield pro. AIO 4.1.

[JeanMow]

Turn off any VPN see if that's the proboem